Business analysis & process improvement

Clarify what needs to change, define the requirements and give your team a practical basis for delivery. Independent support for smaller businesses and enterprise project teams.

When business analysis can help

Too much manual work

Information is copied between spreadsheets and systems, handovers are unclear, or recurring exceptions take too much time. Start by understanding the process and where effort is being spent.

A change without clear requirements

You are replacing a system or introducing a new way of working, but people have different expectations. Establish the scope, business rules and acceptance criteria before development moves ahead.

Several teams or systems need to align

A process crosses departments, vendors or applications. Make the handovers, information needs and responsibilities clear enough for business and technical teams to work together.

Support that fits your organisation

For small and medium businesses

Start with a specific operational problem: repeated data entry, a slow approval process or an unclear handover. A focused assessment can document the current workflow, identify gaps and set out practical next steps.

For enterprise project teams

Bring business analysis into a wider programme: stakeholder workshops, requirements prioritisation, process and interface analysis, and support through testing. Relevant career experience includes SAP, Salesforce, Oracle and Dynamics 365 environments.

What you can receive

The scope and level of detail are agreed around your situation. Depending on the engagement, outputs can include:

Process maps

A view of the current and proposed process, including handovers and points that need clarification.

Gap and feasibility assessment

An assessment of what is missing, the options available and questions that need resolving before implementation.

Prioritised requirements

Documented business requirements, user stories and acceptance criteria to guide delivery decisions.

Validation material

Test scenarios and support for user acceptance testing, so the proposed solution can be checked against business needs.

From understanding to validation

Understand the current work

Review the available material and speak with the people who perform, manage and depend on the process. Establish the problem, the desired outcome and the boundaries of the work.

Define the change

Map the process, identify gaps and agree priorities with stakeholders. Translate the findings into requirements that developers, architects and business owners can discuss and validate.

Support delivery and adoption

Clarify requirements as the work progresses, coordinate validation and help prepare users for the changed process. The methods and documentation should fit the work rather than add unnecessary overhead.

A practical example: reducing manual entry

In an earlier financial-services role, Tamás initiated IT involvement to develop an automated upload and reconciliation process. Approximately 75% of previously manual securities-position entries were subsequently uploaded automatically.

Read the process automation case study →

Start with the process you want to improve

Tell me what happens today, where work gets delayed and what you want to change. We can agree a focused assessment or ongoing analysis support, with scope and deliverables defined before work begins.