Too much manual work
Information is copied between spreadsheets and systems, handovers are unclear, or recurring exceptions take too much time. Start by understanding the process and where effort is being spent.
Clarify what needs to change, define the requirements and give your team a practical basis for delivery. Independent support for smaller businesses and enterprise project teams.
Start with a specific operational problem: repeated data entry, a slow approval process or an unclear handover. A focused assessment can document the current workflow, identify gaps and set out practical next steps.
Bring business analysis into a wider programme: stakeholder workshops, requirements prioritisation, process and interface analysis, and support through testing. Relevant career experience includes SAP, Salesforce, Oracle and Dynamics 365 environments.
The scope and level of detail are agreed around your situation. Depending on the engagement, outputs can include:
A view of the current and proposed process, including handovers and points that need clarification.
An assessment of what is missing, the options available and questions that need resolving before implementation.
Documented business requirements, user stories and acceptance criteria to guide delivery decisions.
Test scenarios and support for user acceptance testing, so the proposed solution can be checked against business needs.
Review the available material and speak with the people who perform, manage and depend on the process. Establish the problem, the desired outcome and the boundaries of the work.
Map the process, identify gaps and agree priorities with stakeholders. Translate the findings into requirements that developers, architects and business owners can discuss and validate.
Clarify requirements as the work progresses, coordinate validation and help prepare users for the changed process. The methods and documentation should fit the work rather than add unnecessary overhead.
In an earlier financial-services role, Tamás initiated IT involvement to develop an automated upload and reconciliation process. Approximately 75% of previously manual securities-position entries were subsequently uploaded automatically.
Read the process automation case study →Tell me what happens today, where work gets delayed and what you want to change. We can agree a focused assessment or ongoing analysis support, with scope and deliverables defined before work begins.